Shop Liberia Inc

What is SHOP LIBERIA'S return policy?

SHOP LIBERIA accepts returns for ALL eligible items within 24 hours after delivery. To be eligible for a return, the product must be in its original condition and packaging, with all accessories and tags still intact.

Why if I received a damaged or defective item?

If you receive a damaged or defective item, you can initiate a return by contacting or support team. SHOP LIBERIA will process a refund for the item. You can directly phone our hot desk |Phone: +23188 637 7709 | +23177 737 7709|

How long does it take to process a return on SHOP LIBERIA?

It typically takes 1-2 business days to process a return and refund on SHOP LIBERIA.

Is it possible to exchange an item instead of requesting a return and refund?

Currently, SHOP LIBERIA does not offer an exchange option for items. However, you can still return an item and receive a full refund if your return claim is found to be valid.

Will I get my delivery fees refunded when returning an item?

No, In these cases, the delivery fees will not be included in the refund.

Do I have to pay for delivery fees when I return a product?

You do not need to pay for any delivery fees when returning a product to SHOP LIBERIA.

I submitted my return request, but have not received a call to collect my item yet. What should I do?

In order to cancel your return request, please contact us via Live chat. If you have already been contacted for pickup, you may request the delivery associate to cancel it for you on your behalf. You can always react us via Phone: +23188 637 7709 | +23177 737 7709

I submitted my return request, but have changed my mind and no longer wish to return the item. What should I do?

In order to cancel your return request, please contact us via Live chat. If you have already been contacted for pickup, you may request the delivery associate to cancel it for you on your behalf.

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